Frequently Asked Questions
General Inquiries:
For delivery, we recommend using uber courier on the uber app (not uber eats). It's cheaper and readily available. Our previous delivery service had a 6 hr window frame and was more expensive. Select "Try Courier" and "Receive items".
Please make sure it's Gary's patisserie on 1022 Kingsway, unit #7 Vancouver. The app has our old addresses in Burnaby and Coquitlam. Put in your address and ours and you'll be able to see the cost.
Yes, you can come to our store to purchase cakes or cake-in-a-jar, or simply check them out in person. Our product availability may vary, so it's a good idea to visit the store to see what's currently in stock. For a more convenient experience, we recommend calling in advance, and we will do our best to fulfill your order.
The cut-off time for next day orders is 7pm online unless orders are full, whichever comes first.
Tuesday: Limited orders
Wednesday to Sunday:
Pick-up 2pm-5pm
Store opens 11am-6pm
Gary's etransfer email is gary@garypatisserie.com. If you etransfer, please email or message him the confirmation screen so Gary can also check on his end and mark your order as paid.
Cancellations/Refunds:
Sorry, all sales are final and no refunds will be offered. However, we are happy to reschedule the pick-up date or issue a credit for you with no expiration.
Yes, of course. Please email gary@garypatisserie.com for any changes.